A backup gives you another copy to turn to if something goes wrong. I help Mac users set up Time Machine, Apple’s built-in backup tool, and get comfortable using it. If you are not sure whether your Mac is being backed up, that is a good place to start.
What I can help with
- Setting up a backup for the first time.
- Choosing or replacing a backup drive.
- Checking a backup that seems to have stopped working.
- Looking for a lost file or an older version.
- Planning backups for a new Mac.
How it works
We start with what you have and what you want to protect. I can help you choose a setup that fits how you use your Mac and explain what you need to do to keep it going.
I offer house calls in San Francisco, appointments during my Washington, DC visits, and help over Zoom.
See rates and appointment options. New clients can start with a free 15-minute consultation.
My approach
A backup needs to be something you can keep using. I take that into account when helping you choose a drive, protect it with a password, and make it part of your routine. The details can be different for different people.
Common questions
Do I need to buy a drive first? No. I can help you choose one, or look at a drive you already own.
Is iCloud enough? iCloud keeps many things up to date across your devices, but it is not a full backup of your Mac. Time Machine can provide another layer of protection.
Can you get a lost file back? Often, if it is in a backup. I can help you look at what is available.
Will I need another password? A protected backup needs a password you can find when you need it. I can help you choose a practical way to manage that. A backup is no help if you cannot unlock it.
What if I use an old Time Capsule? It may be time to replace it, especially before a major Mac software update. I can help you plan the change.
How long does setup take? A basic setup may fit into a short appointment. Checking problems can take longer, and the first backup may keep running after we finish.
Related reading
What's the best external backup drive for Mac?: My specific drive recommendations and how to size your backup drive correctly.
How to set up Time Machine in macOS 26: Step-by-step instructions for configuring Time Machine from scratch, including drive prep and encryption.
Now is a great time to upgrade your Time Machine drive to an SSD: Why SSDs are a better choice than spinning hard drives for backup, and what the real-world difference looks like.
AirPort Time Capsule won't work with future macOS: What to do if you're seeing warnings about your Time Capsule and macOS compatibility.