You do not have to understand every security setting to take better care of your accounts. Bring your questions or tell me what worries you. I help you make sensible changes that fit your needs, without trying to tackle everything at once.
What I can help with
- Keeping track of passwords and making sign-in less confusing.
- Spotting suspicious emails, texts, and phone calls.
- Protecting your email and Apple Account.
- Making it harder for someone to misuse a lost iPhone.
- Planning how to get back into an account if you lose access.
How it works
We talk about your concerns and decide what to focus on. I explain the options in everyday language and help with changes that make sense for you. You can ask questions or take more time with any decision.
I offer house calls in San Francisco, appointments during my Washington, DC visits, and help over Zoom.
See rates and appointment options. New clients can start with a free 15-minute consultation.
My approach
Security should fit into your life. I look for ways to reduce risk that you can comfortably keep using. Being able to get back into your own accounts matters too, so I take that into account when suggesting changes.
Common questions
Do I need to organize my passwords first? No. We can start with whatever you currently use and work from there.
Can you explain passkeys and sign-in codes? Yes. These are different ways to help protect your accounts. I can explain the choices you see and help you use them.
What is Advanced Data Protection? It is an optional iCloud setting that adds end-to-end encryption to most of your iCloud data, giving it more privacy. I can help you decide whether it suits you and plan how to regain access if needed.
Can you help with a suspicious message? Yes. We can look at it together and discuss how to check whether a request is real.
What if I think someone has already accessed my account? Tell me what happened. I can help you understand the next steps, which may include contacting the account provider. If money is at risk, contact your bank promptly.
How much time should I allow? An initial session often takes 90 minutes to two hours. We can focus on the most useful changes first and arrange more help if you want it.
Related reading
What are passkeys, and why should you use them instead of passwords?: A full explainer on how passkeys work, why they're phishing-resistant, and which sites already support them.
Turn on Stolen Device Protection right away: What this iPhone feature does and why it matters if your passcode is ever observed in public.
Passwords is now a real app in macOS 15, iOS 18, and iPadOS 18: What's in Apple's built-in password manager and how to get started.
Essential steps to secure your identity: credit freeze explained: How to freeze your credit at all three bureaus and why it matters if your Social Security number has ever been exposed.