If the internet works in one room but not another, or keeps cutting out, you do not need to know why before asking for help. I work with homes and small offices. We can look at what you already have before deciding whether to buy anything.
What I can help with
- Wi-Fi that is slow or keeps cutting out.
- A weak signal in parts of your home.
- Setting up a new router or improving an existing setup.
- Planning Wi-Fi for a move or renovation.
How it works
Tell me where you have trouble and how you use the internet at home. We can work out whether a visit or remote session makes sense, then discuss changes that fit your space and needs. Some problems also need help from your internet provider.
I offer house calls in San Francisco and during my Washington, DC visits. Some Wi-Fi projects can be handled over Zoom.
See rates and appointment options. New clients can start with a free 15-minute consultation.
My approach
I look for a setup that is practical to live with and maintain. I often recommend Eero systems, but the right choice depends on your home and what you already own.
Common questions
Should I buy a router before we talk? You can wait. I can help you choose if new equipment is needed.
Can you help with the router I already have? Often, yes. Tell me what is not working well, and we can look at the options.
Does it matter who provides my internet? I work with many common providers. Let me know which one you use when you get in touch.
How long does a visit take? Many home setups take one to two hours. Larger homes or more involved problems can take longer.
Can you help before a renovation? Yes. It can help to think about internet coverage while you are planning the work. I can discuss your needs with you and your contractor.
Related reading
What's the best WiFi router for your home?: My full Eero model comparison and setup guide
Do I need a cable modem, and which one should I get?: When to rent vs. buy, and my current modem recommendations for Comcast and other cable providers
Three ways to get better WiFi with Verizon FiOS: FiOS-specific tips and configuration options
What's this xfinitywifi network and why do I keep connecting?: How to stop your devices from connecting to Comcast's public hotspot

