WiFi setup and

troubleshooting

Slow WiFi. Dead zones in the back bedroom. A connection that drops during video calls. These are the kinds of problems that seem minor until they're not. I help clients in San Francisco and Washington, DC get reliable, fast WiFi that actually covers their whole home, and that holds up for years to come.

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Slow WiFi. Dead zones in the back bedroom. A connection that drops during video calls. These are the kinds of problems that seem minor until they're not. I help clients in San Francisco and Washington, DC get reliable, fast WiFi that actually covers their whole home, and that holds up for years to come.

I work with residential homes and small offices. I don't do large business or enterprise networks.

My approach

I almost always recommend Eero mesh systems. They are fast, secure, and easy to maintain. I am an Eero-certified Pro Installer, which gives me access to diagnostic tools that help me support your network over time. That certification also means I can set things up the right way from the start.

I have worked with most of the major internet providers in the area, including Verizon FiOS, Comcast Xfinity, Astound, AT&T Fiber, and others. Each one has its own quirks when it comes to adding a third-party router, and I know how to navigate them.

What I can help with

New WiFi setup Whether you are switching from your ISP's rental equipment or setting up a new home from scratch, I can get you on a system that is fast, well-configured, and built to last.

Dead zone elimination If part of your home has weak or no signal, I will figure out why and fix it. Sometimes it's a placement issue; sometimes you need an additional node. I will tell you exactly what you need and nothing more.

ISP-specific configuration Getting Eero to play nicely with Verizon FiOS, AT&T Fiber, or Comcast can require steps that the ISP's own support line won't walk you through. I handle that.

Planning for a renovation If you are about to remodel, please reach out before the walls go up. This is the best moment to wire your home for the future: whether that means running Ethernet to key locations, planning for ceiling-mounted access points, or setting up a whole-home PoE system. Once the drywall is in, your options narrow significantly and prices go up. I can consult with you and provide specific instructions for your contractor.

Built to last

A well-designed WiFi system should serve you for the better part of a decade. I am not interested in selling you something you will have to replace in two years. The goal is a setup that grows with your needs: one that handles video calls today, handles whatever comes next, and does not require you to think about it.

How it works

Simple WiFi projects do not require an in-person visit, though it's certainly easier in many situations. I offer house calls in San Francisco and Washington, DC; for everything else, I work via Zoom.

Current rates are listed on the booking page. Book a session and we can talk through what you have, what you need, and the best path forward.

Frequently asked questions

Do I need to buy the Eero myself before reaching out? No. I would rather help you figure out the right model and number of units before you buy anything. It's easy to over- or under-buy, and returning mesh units is annoying.

Can you work with my existing router? It depends. If it's working well and you just need help with one specific problem, yes. If it's the source of the problem, I'll tell you honestly and we can talk through options.

Does it matter which internet provider I have? Not really, though each provider has its own quirks. I have worked with Verizon FiOS, Comcast Xfinity, Astound, AT&T Fiber, and others. Some configurations are more involved than others, but nothing is off the table.

Do I need to replace my cable modem too, or just the router? That depends on what you have. Some ISPs require you to use their equipment; others let you bring your own modem. I can help you figure out whether your current modem is a limitation or whether a router upgrade alone will do the job. My cable modem recommendations cover the rent-vs-buy question in more detail.

I already have Eero, but my WiFi still isn't great. Can you help? Yes. Common culprits are placement, the number of nodes for the size of the space, or how the system is configured with your ISP's equipment. In some cases, the issue is with the internet coming into the house rather than the WiFi itself.

My ISP just came out and set everything up. Why is it still slow? ISP technicians are focused on getting a signal into your home, not on optimizing coverage throughout it. They will typically install the router wherever the cable enters the building, which is often a corner or a closet, not the best spot for whole-home coverage.

How long does a typical WiFi setup take? A straightforward setup for a single-family home usually takes one to two hours. More complex situations, such as multiple floors, ISP-specific configuration, or running Ethernet, take longer. I can give you a better estimate once I know more about your space and your current setup.

Do you work with small offices? Yes. I work with residential homes and small offices, including home offices and SOHO setups. I don't do large business or enterprise networks.

Can you walk my contractor through what needs to be wired? Yes, and I strongly encourage this if you are about to renovate. I can provide specific instructions: where to run Ethernet, what type of cable to use, and where to position access points, so that the work gets done right while the walls are open.

Is this available outside San Francisco? I offer in-person sessions in San Francisco and Washington, DC. For everything else, I work via Zoom. Many WiFi setups can be handled remotely, especially if you are comfortable following along on your end.

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