Privacy Policy

Effective May 11, 2026

JimmyTech respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices you have. It applies to jimmytechsf.com and to communications with JimmyTech by phone, text, or email.

Information We Collect

Information you provide

We collect information you voluntarily provide, including:

  • Contact details — name, email address, phone number, and mailing or service address when you book or inquire about services.
  • Service information — details about your devices, accounts, networks, or technical issues that you share so we can help you.
  • Email signup — if you subscribe to the newsletter, we collect your email address.
  • Communications — the contents of messages you send us by email, text, web form, or voicemail.

Information collected automatically

When you visit jimmytechsf.com, certain information is collected automatically through our website host's built-in analytics and through Google Analytics 4, including:

  • IP address (truncated by Google Analytics before storage)
  • Browser type and operating system
  • Pages viewed and time spent
  • Referring website
  • General location (typically city or region)

This information is used to understand site traffic and improve content. JimmyTech does not run advertising on this site and does not use this data for retargeting. Visit data is processed by Google consistent with Google's Privacy Policy and the Google Analytics Terms of Service.

Cookies and Similar Technologies

Our website uses cookies — small text files stored in your browser — to keep the site functional and to power visitor analytics. Both first-party cookies (set by jimmytechsf.com) and third-party cookies (set by Google Analytics) are used. We do not use cookies for our own advertising, retargeting, or behavioral marketing, and we do not embed advertising trackers from social networks.

Opting out of Google Analytics. You can prevent Google Analytics from collecting data about your visits to this site by installing the Google Analytics Opt-out Browser Add-on, or by managing your ad personalization at Google's My Ad Center.

Managing cookies generally. You can disable or delete cookies in your browser settings at any time. Disabling cookies may affect some site functionality. The major browsers' instructions: Safari, Chrome, Firefox, Edge.

How We Use Your Information

We use the information we collect to:

  • Schedule, deliver, and follow up on services
  • Respond to inquiries and provide support
  • Send invoices and process payments through our separate payment processor
  • Send the email newsletter, if you've subscribed
  • Maintain and improve the website
  • Comply with legal obligations

Use of Text Messaging (SMS)

If you choose to communicate with JimmyTech via SMS or other text-based services, messages are used solely for one-to-one, conversational purposes. Typical uses include appointment coordination, service follow-ups, responses to customer inquiries, and occasional out-of-office replies. We do not use SMS for marketing, promotions, or automated sales messages.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP, or request help by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email Newsletter

If you sign up for the JimmyTech email newsletter, your email address is used to send periodic Apple tips and announcements. Every newsletter includes an unsubscribe link, and you can opt out at any time. We do not sell or share newsletter subscriber information.

Affiliate Links

Some pages on this website — particularly blog posts and the Recommendations page — contain affiliate links. If you click an affiliate link and make a purchase, JimmyTech may earn a small commission at no extra cost to you.

As an Amazon Associate, JimmyTech earns from qualifying purchases.

Affiliate relationships do not influence which products are recommended. Recommendations are based on what we use, trust, and believe will help our clients.

Payments

JimmyTech does not process payments through this website. Invoices are sent through a separate, PCI-compliant payment processor, and your payment information is provided directly to that processor — not to JimmyTech and not to this website. We never see or store your full credit card number.

Third-Party Service Providers

To run the business, we rely on third-party service providers for things like website hosting, email delivery, scheduling, invoicing, and phone and text messaging. These providers only access the information necessary to perform their function, and each maintains its own privacy and security practices. We do not authorize them to use your information for their own marketing purposes.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

Your information may be shared only when:

  • Necessary to provide our services (e.g., a scheduling or payment provider)
  • Required to comply with the law or respond to lawful legal process
  • Needed to protect the rights, property, or safety of JimmyTech, our clients, or others

Data Retention

We keep client and inquiry information only as long as needed to provide services, maintain business records, and meet legal or tax obligations — typically up to seven years for business and tax records, and indefinitely for active client relationships unless you ask us to delete your information. Newsletter subscriptions are kept until you unsubscribe.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Access is limited to what is necessary to provide our services. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You may, at any time:

  • Access the personal information we hold about you
  • Correct information that's inaccurate or out of date
  • Delete your information, subject to limited exceptions for legal or recordkeeping reasons
  • Opt out of email or SMS communications
  • Object to specific uses of your information

To exercise any of these rights, contact us using the information at the bottom of this policy. We'll respond within a reasonable timeframe — generally within 45 days.

California residents are entitled to additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the rights listed above and the right to know what categories of personal information are collected and how they're used. JimmyTech does not sell or share personal information as those terms are defined under California law.

Children's Privacy

This website and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we'll delete it promptly.

Visitors Outside the United States

JimmyTech is based in the United States and serves U.S. clients. If you access this website from outside the United States, your information will be transferred to and processed in the U.S., which may have different privacy laws than your country of residence.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. Material changes will be communicated to active clients and newsletter subscribers when appropriate.

Contact

If you have questions about this policy or how your information is handled, or to exercise any of your privacy rights:

JimmyTech, LLC Email: jimmy@jimmytechsf.com Phone: 415-510-2000