Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 523–540 of 589 articles

Bring back the scrollbars in OS X

Bring back the scrollbars in OS X

Beginning with OS X Lion 10.7, Apple changed the behavior of scrollbars to disappear when not in active use. This brought OS X in line with the behavior of iOS. Personally I find this annoying because I can't glance at the screen and determine which areas are scrollable. I can forgive this in iOS be

Set Finder's default folder in Mac OS X

Set Finder's default folder in Mac OS X

Beginning with Lion or Mountain Lion, the default folder when you open a new Finder window has been "All My Files" which simply shows a search of all of your documents. Personally I find this useless since I have so many files. However, it's easy to change the default folder to something l

Tabs for Finder in OS X Mavericks

Tabs for Finder in OS X Mavericks

OS X 10.9 Mavericks brings tabbed windows to the Finder. They work in much the same way as tabs in your browser, allowing you to keep your windows uncluttered while browsing several folders.You can open a new Finder tab in any of these ways: Press Command-T Choose "New Tab" from the F

OS X Mavericks: Enhanced Dictation

OS X Mavericks: Enhanced Dictation

OS X 10.8 Mountain Lion introduced dictation as a built-in feature, presumably using the same technology as Siri's voice recognition. But it had some serious limitations. Notably, it required you to have an active internet connection because the processing was done on Apple's servers. And because it

iCloud Keychain explained

iCloud Keychain explained

Yesterday Apple added a new keychain feature to iCloud  for users of OS X Mavericks and iOS 7.0.3. Your Mac and iPhone have always had a keychain, which stores passwords for you so that you don't have to retype them every time you reconnect to WiFi or check your email. But now iCloud can be used to

iOS Safari's Reader Mode

iOS Safari's Reader Mode

Safari for Mac has long had a "Reader Mode" which strips supported web pages of extraneous content, allowing you to focus on the text and images of the article itself. However, this feature is  really beneficial on the smaller screen of the iPhone or iPad, particularly with websites that

3 things to check after your iOS upgrade or migration to a new iPhone

3 things to check after your iOS upgrade or migration to a new iPhone

After you've upgraded to iOS 7 or after you've migrated your content to a new iPhone there are a few things that you should check. Delete your old backup . If you've upgraded to a new iPhone, it's very likely that you have an old backup hanging out on Apple's servers that is doing nothing but ta

How to make iOS 7 easier to read

How to make iOS 7 easier to read

The general consensus I hear is that people like the new look of iOS 7. It's sleek, elegant, and quite polished. However, if you are an iPhone user who already struggles with viewing such a small screen, the svelte typography and subtle shades may be driving you crazy. We can hope that Apple is list

Dismiss banner notifications immediately

Dismiss banner notifications immediately

Banner notifications are great because they are rather unobtrusive. But sometimes they linger a little too long and you just want to move on with your work. In iOS 7 it's easy to dismiss them immediately. Simply push them off the top of your screen.

Your messages use storage space, too

Your messages use storage space, too

You might not think about this, but if send or receive lots of picture messages and video messages, those can accumulate and consume a lot of the storage space on your iPhone. They never go away unless you delete them manually. They'll even travel with you from one iPhone to the next if you set up

More intelligent, more natural Siri in iOS 7

More intelligent, more natural Siri in iOS 7

Siri got a makeover in iOS 7. Not only can you choose between a man's and a woman's voice, but you'll get a much more natural voice (if it still sounds robotic, give it some time - the files are downloaded over WiFi eventually on their own). In addition, Siri responds more quickly and is capab

FaceTime Audio

FaceTime Audio

In iOS 7, Apple introduced FaceTime Audio. This might sound like a silly feature considering that our iPhones are already phones. But FaceTime Audio does have some advantages over a regular voice call. Call Quality . The biggest thing you will notice is that if both parties have a decent intern

Stream purchased iTunes movies, TV shows, and music videos on iOS 7

Stream purchased iTunes movies, TV shows, and music videos on iOS 7

With iOS 7 you no longer need to download videos purchases on iTunes before playing them. You can simply press play as long as you have WiFi access. Just head to the Videos app and you'll see all of your previous purchases. If you know you'll want to watch a movie or TV show off of WiFi later, you c

Per app cellular usage in iOS 7

Per app cellular usage in iOS 7

Now that many of us are on metered data plans instead of unlimited, iOS 7  has added a great new feature to help you get handle on your data usage. Head to the Settings app > Cellular and scroll to the bottom. There you'll see each app and how much cellular data it has used, along with the op

iOS 7 released!

iOS 7 released!

Apple has released their highly anticipated update for iOS 7, giving your iPhone and iPad a huge cosmetic refresh in addition to some great new features such as automatic app updates, vastly improved Siri, the new Control Center, and enhanced multitasking. Before you install the update, make

iPhone 5S & iPhone 5C announcement

iPhone 5S & iPhone 5C announcement

This afternoon Apple announced their new phone lineup, which includes the new iPhone 5S and an iPhone 5C. Other sites will have more details but I want to share the short version here. iPhone 5C - This is essentially the (to be discontinued) iPhone 5 but with a plastic body instead of metal. Multip

How to reset Spotlight

How to reset Spotlight

Spotlight, introduced in OS X Tiger 10.4, is Apple's built-in system-wide search. You can access it from the magnifying glass in the top right corner of your screen, or from the search bar of many Spotlight-enabled programs such as Mail and Calendar. Spotlight is a quick and easy way to find an emai

How to get a rich signature in iOS Mail

How to get a rich signature in iOS Mail

iOS 6 supports HTML signatures in Mail. This is an advanced tip that requires being rather familiar with HTML. Create your signature in an HTML file. Images will need to be published on a web server and referenced in the HTML markup. Get the file onto your device (Dropbox works well). Load th

Image viewer