I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.
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On my home visits, one problem I frequently encounter are customers who have dead WiFi zones. Verizon FiOS is a proprietary system, meaning you are required to use Verizon's hardware. In the past one of the only solutions was to add your own good router in addition to the one that Verizon provides
When editing text on an iPhone 6s/6s Plus, you can enable mouse-like controls to quickly move your cursor with precision. Simply hard press on your keyboard. When the letters disappear start dragging like you're using a trackpad on a laptop computer. Lift your finger and your cursor drops at that lo
Studies have shown that limiting blue light from screens before bed might help you sleep better. The theory is that blue light tricks your body into thinking the sun is up. iOS 9.3 added a new feature called Night Shift that gives your screen an orange hue during set hours
Paying with Apple Pay is easy because you can simply touch your iPhone to a pay terminal and your iPhone wakes up, presenting your default card. If you wanted to open another Passbook item on iOS 8 or prior such as a boarding pass, Starbucks card, or LevelUp card, you would have to locate your Passb
With the impending 2016 blizzard in the mid-atlantic region, many of you have already stocked up on canned goods and toilet paper. But as technology plays an increasingly important role in our lives it's a good idea to make sure your electronic devices are ready for the storm. Charge your devices
With today's season 2 debut of Serial , the most popular podcast ever, I want to share with you the setting you should turn on for that podcast: Play Oldest to Newest. With the Podcasts app settings at their default, podcasts will start playing with the newest episode first and when the episode is
I really enjoy using the 3D Touch features on my iPhone 6s Plus, but if you're not a power user or if you have a difficult time with the subtle dexterity 3D Touch requires, you may find yourself frustrated when you accidentally press the screen too hard. It's especially apparent when typing or rearr
Apple claims that iOS 9 gives you an extra hour of battery life, but you can eek out even more using the new "low power mode", which can temporarily disable a lot of power hungry features such as email fetching, background app refresh, automatic downloads, and it even slows down the proces
For some time now T-Mobile and Sprint users have had the option to make calls over Wi-Fi. But beginning with iOS 9 AT&T users have this ability too. Essentially, this uses your Wi-Fi internet connection to connect into your provider's system rather than connecting via the cellular tower, all
Widgets on your Today panel were introduced in iOS 8. But with the recent iOS 9 there is a new very useful widget built-in. Now you can easily see battery levels of your phone and connected Bluetooth devices such as Apple Watch and Bluetooth headphones and speakers.To turn the widget on: Swipe th
Apple Maps has been improving greatly over the past few years. Especially since we can now report errors. The recent iOS 9 and El Capitan upgrades expand Maps with not only transit directions for many major cities, but with a fantastic transit view that shows train lines and even shows maps of stati
iOS 9 improved the battery consumption reporting significantly, now showing you how much screen time each app is getting and how much apps are running in the background. Head over to Settings > Battery. Scroll down to the list and tap the clock icon to the right to see details of how much tim
Last year iOS 8 introduced iCloud Drive, which works very similarly to Dropbox without the file sharing function. In other words, it allows you to easily sync all of your files to all of the devices you own but doesn't facilitate sharing them with third parties. But in order to manipulate the files
iPhone 6 and 6 Plus added a feature called LTE Voice (sometimes called HD Voice or VoLTE). LTE Voice uses the extra bandwidth available for LTE to make your calls super clear, if you are on a network that supports it (Verizon, AT&T, and T-Mobile, currently), you and the person on the ot
One of my favorite benefits of wearing my Apple Watch is that I when I get a notification I can quickly glance at it and choose to ignore it. Most of the notifications I receive are not urgent, and it may sound silly, but pulling my phone out of my pocket is a far more involved process, and because
Apple has a Support Profile website that allows you to manage your list of Apple products, your contact information, and more. Making sure that this is fully filled out allows Apple to know a lot about which specific products you have and how best to contact you, which allows them to provide better
iOS 8.3 added a small optional tweak that allows you to bypass using your iCloud password when getting a free app, provided you don't have Touch ID enabled for app store purchases and you don't have restrictions enabled. To enable: Open your Settings app Tap iTunes & App Store Tap Pas
For many, Google Calendar is an indispensable professional tool. Unfortunately, if you have a complex arrangement of calendars you may have discovered that some calendars show up on your devices and some don't, especially if it is a calendar that was shared to you. You can hunt around in the setting
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