Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 127–144 of 538 articles

Forget Your Just-Changed Passcode? iOS 17’s Passcode Reset Has Your Back

Forget Your Just-Changed Passcode? iOS 17’s Passcode Reset Has Your Back

Generally speaking, there’s usually no reason to change your passcode. However, there are plenty of good reasons to change it: If someone you don't trust such as a bad roommate or an ex were to steal your device they could wreak havoc: they could change your Apple ID, they could look up your pass

iPhone 14 Pro photographers should enable this iOS 17 feature right away!

iPhone 14 Pro photographers should enable this iOS 17 feature right away!

Last week, Apple announced that iPhone 15 and iPhone 15 Pro can save high-res photos larger than 12-megapixel. They are calling this HEIF Max. So you can now take photos in resolutions as high as 48 megapixels in certain circumstances! What they didn’t publicly announce, though, was that iOS 17 unl

My Webcam Recommendations

My Webcam Recommendations

Some links in this post are affiliate links. If you use them, I may earn a small commission at no extra cost to you. If you use a MacBook or iMac to make video calls, you've probably never given a thought about the camera when making FaceTime or Zoom calls because those computers have a camera bui

Settings check: is Find My enabled?

Settings check: is Find My enabled?

Is Find My enabled on your Apple devices? You should definitely double-check that now. Having it enabled before it gets lost or stolen greatly increases your chances of recovering it. This has been an extremely valuable tool for many of my customers, and has helped many of them save hundreds or

Identify and Eliminate Scam Notifications

Identify and Eliminate Scam Notifications

Email may be the most common form of scams and phishing, but it’s not the only one. If you use your Mac regularly, you are probably familiar with the notification banners in the upper right corner of your screen. When legitimate these can alert you to new emails, new text messages, breaking news, re

How to Protect Your Child’s Hearing from Too-Loud Headphone Audio

How to Protect Your Child’s Hearing from Too-Loud Headphone Audio

Loud sounds are harmful to everyone, and many parents worry that their children are at risk for hearing loss due to too-loud headphone audio from iPhones and iPads. To lower the likelihood of this happening, Apple provides a Reduce Loud Sounds option in Settings > Sounds & Haptics &

Adjust AirPods Options in the Settings App

Adjust AirPods Options in the Settings App

If you sometimes have trouble configuring your AirPods, AirPods Pro, or AirPods Max, here’s the trick. The AirPods settings screen is available only when the AirPods are connected to your iPhone, so you must open their case or put them in your ears. Once you do that, a new item with the name of th

The Best Products for Mac and iPhone Users

The Best Products for Mac and iPhone Users

Curated Mac and iPhone product picks from an independent Apple consultant in San Francisco. Covers monitors, printers, routers, webcams, mice, and more. Updated regularly.

PSA: If your iPhone calls emergency services (911), don't hang up

PSA: If your iPhone calls emergency services (911), don't hang up

There are several ways in which your iPhone or Apple Watch can call emergency services automatically. In particular, if you have Apple Watch fall detection enabled or an iPhone 14 or Apple Watch Series 9 and are involved in what your device believes is a serious car crash, crash detection gets tri

Make Apple Watch Apps Easier to Find with List View

Make Apple Watch Apps Easier to Find with List View

With the original version of the Apple Watch, Apple introduced “grid” view, which shows tiny icons for each app in a random circular pattern, making them difficult to find for most people, especially if you don't remember what the unlabeled icons are. At some point, Apple relented and gave us the mo

Sidestep MacBook Optimized Battery Charging When Necessary

Sidestep MacBook Optimized Battery Charging When Necessary

Have you ever run into a situation where the battery icon in your menu bar is stuck at 80% even though your Mac has been plugged in for hours? Luckily, there are several easy workarounds, but first, let me explain what’s going on. In the past few years, Apple has added optimized battery chargi

“Juice Jacking”: a non-existent threat

“Juice Jacking”: a non-existent threat

Much has been made in the media about a recent FBI warning about “ juice jacking ,” the theoretical act of installing malware on or stealing data from an iPhone connected to a public charging station while you're "juicing" up your battery. Researchers first demonstrated juice jacking in

What cable modem should I buy?

What cable modem should I buy?

Should you rent or buy a cable modem? I break down the options and recommend the best modem for Xfinity, Cox, and Spectrum. Updated May 2026.

iOS 16.4 Adds Voice Isolation Feature to Improve Cellular Calls

iOS 16.4 Adds Voice Isolation Feature to Improve Cellular Calls

Way back in iOS 15, Apple added a Voice Isolation option to FaceTime calls to filter out noise around you while you’re talking, which is a boon if you’re making a call in a loud space or outside environment. With the recently released iOS 16.4, Apple has now brought that feature to cellular calls as

Reveal Your Desktop Quickly with a Keyboard Shortcut

Reveal Your Desktop Quickly with a Keyboard Shortcut

The Mac’s Desktop is a remarkably useful place. It’s a good spot for in-progress documents, screenshots, images dragged out of Web pages, and more. However, app windows tend to obscure the Desktop, making it harder to use. There are two quick ways you can temporarily hide windows, making it easy to

How to Turn Mail’s Rich Website Previews into Plain Links

How to Turn Mail’s Rich Website Previews into Plain Links

Sometimes apps can be too helpful. Beginning with macOS Ventura, Apple’s Mail on the Mac turns pasted URLs into graphically rich previews, and sometimes that’s OK. But other times, the preview is confusing or takes up too much space. Or you may want to send a plain link so the recipient can see its

Image viewer