Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 487–504 of 589 articles

iPhone tip: enable LTE Voice for freakishly clear calls on iPhone 6

iPhone tip: enable LTE Voice for freakishly clear calls on iPhone 6

iPhone 6 and 6 Plus added a feature called LTE Voice (sometimes called HD Voice or VoLTE). LTE Voice uses the extra bandwidth available for LTE to make your calls super clear, if you are on a network that supports it (Verizon, AT&T, and T-Mobile, currently), you and the person on the ot

Apple Watch tip: clear all notifications

Apple Watch tip: clear all notifications

One of my favorite benefits of wearing my Apple Watch is that I when I get a notification I can quickly glance at it and choose to ignore it. Most of the notifications I receive are not urgent, and it may sound silly, but pulling my phone out of my pocket is a far more involved process, and because

How to manage your Apple Support Profile for better customer service

How to manage your Apple Support Profile for better customer service

Apple has a Support Profile website that allows you to manage your list of Apple products, your contact information, and more. Making sure that this is fully filled out allows Apple to know a lot about which specific products you have and how best to contact you, which allows them to provide better

iOS 8.3 Tip: Skip the password for free apps

iOS 8.3 Tip: Skip the password for free apps

iOS 8.3 added a small optional tweak that allows you to bypass using your iCloud password when getting a free app, provided you don't have Touch ID enabled for app store purchases and you don't have restrictions enabled. To enable: Open your Settings app Tap iTunes & App Store Tap Pas

iOS 8 tip: Completely disable the new predictive text

iOS 8 tip: Completely disable the new predictive text

iOS 8 introduced a new predictive text system as a feature of the new keyboard. I hate it. Maybe if I gave it a chance it would help me out but to me it's a huge distraction and instead of thinking about what I'm typing I end up evaluating and asking myself "is this the next word?"While yo

iOS 8 Tip: make Mobile Safari load the desktop version of a website

iOS 8 Tip: make Mobile Safari load the desktop version of a website

Mobile versions of websites can be great because they trim out the extras for efficient viewing on a phone or tablet, but sometimes you want all of the features. It's easy to load the full website on iOS 8's Mobile Safari, but you need to know where to look. Tap the address bar. You may need to g

OS X Yosemite tip: screen sharing via iMessages

OS X Yosemite tip: screen sharing via iMessages

In the past, iChat had screen sharing built-in, and the feature continued after iChat got replaced with Messages, though of course it only works over traditional chat protocols such as AIM and Jabber. But with OS X Yosemite, screen sharing works via iMessages which lowers the bar of entry, consideri

OS X Yosemite & iOS 8 tip: video record your iPhone screen

OS X Yosemite & iOS 8 tip: video record your iPhone screen

Apple has added iOS screen recording to Yosemite and iOS 8. It is aimed at developers who want to make video demos of their apps, though it has some utility for other people as well. Plug your iOS 8 (or higher) iPhone/iPad/iPod Touch into your OS X Yosemite Mac by USB Lightning cable and unlock

Yosemite / iOS 8.1 Tip: SMS Relay lets you text from your Mac

Yosemite / iOS 8.1 Tip: SMS Relay lets you text from your Mac

For quite some time now you've been able to send iMessages directly from your computer. However, that was limited to iMessages; if you wanted to text someone on Android, Blackberry, etc., you were out of luck. But beginning with the combination OS X Yosemite and iOS 8.1, your computer, iPad, and iPo

OS X 10.10 Yosemite released

OS X 10.10 Yosemite released

Today Apple released a free major software update for Mac. The new OS X 10.10 Yosemite sports a brand new look, similar to the cosmetic upgrade that iOS 7 brought last year, though maybe not quite as drastic. The focus of this update is to bring the features more in line with iOS, allowing you to

New iOS 8 feature: widgets!

New iOS 8 feature: widgets!

iOS 8 introduced a long-requested feature: third-party widgets. We've had Apple-made widgets for some time now in the form of the Today pulldown shade. This showed you your calendar, stocks, and weather. But now any app can offer to do small tasks or give you instant information without loading the

iOS 8 tip: Weak cell phone signal? turn on Wi-Fi Calling

iOS 8 tip: Weak cell phone signal? turn on Wi-Fi Calling

iOS 8 introduced Wi-Fi Calling, a new feature that allows your phone to connect to your cell phone company (currently only T-Mobile) over Wi-Fi rather than via the cell phone tower. This allows you to place a cell phone call where your cellular signal is weak or non-existant, even avoiding roaming c

iOS 8 tip: Shazam with Siri

iOS 8 tip: Shazam with Siri

Shazam has been popular on iPhone for quite some time. Fire it up and the app will listen to the music playing and report back what the song is.In iOS 8, however, Siri can access Shazam even if you don't have the app on your phone. Just ask "What song is playing" or "What song is thi

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