Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 343–360 of 589 articles

Never Send Someone a Password in Mail or Messages: Do This Instead!

Never Send Someone a Password in Mail or Messages: Do This Instead!

One of the big no-nos with passwords is sending them to other people as plain text in an email or a text message conversation. You presumably trust your recipient with the password, but what if their email was hacked or phone stolen  or someone in between intercepted it? Instead, always use a site

Did You Know You Can Make a Video of Anything on Your iPhone or iPad Screen?

Did You Know You Can Make a Video of Anything on Your iPhone or iPad Screen?

You know how to use the Camera app on your iPhone or iPad to take a video, but did you know that you can also record a video of what happens on the screen of your device? That’s useful if you’re trying to explain the steps of some technical process to a friend or show a tech support rep what’s going

The Secret Trick That Lets You Paste Phone Numbers into the Phone App

The Secret Trick That Lets You Paste Phone Numbers into the Phone App

Most iOS apps and many Web sites make phone numbers “hot” so you can tap them to call. But it’s not uncommon to run across a number that’s formatted oddly or broken across a line of text such that it can’t be recognized. Just because iOS can’t recognize it doesn’t mean you have to memorize the numbe

Extremely critical Firefox patch–don’t use Firefox until you update

Extremely critical Firefox patch–don’t use Firefox until you update

Yesterday Firefox released version 67.0.4 to address two extremely critical updates which allow a hacker to gain access to your Mac if you visit a website that has malicious code. If you think you're safe because you don't go to untrustworthy websites, remember that legitimate websites have very lit

Apple Issues Voluntary Recall for Certain 2015 15-inch MacBook Pro Units

Apple Issues Voluntary Recall for Certain 2015 15-inch MacBook Pro Units

If you’re using a Mid-2015 15-inch MacBook Pro— Apple has started a recall program to replace batteries that could explode and catch on fire. To find out if your MacBook Pro is affected, enter its serial number into Apple’s recall page . If it is included in the recall, Apple recommends you shut i

Tip: add multiple cards to your Apple account to avoid a lapse in payment

Tip: add multiple cards to your Apple account to avoid a lapse in payment

We've all been there–you've had a credit card number compromised or you accidentally went over your limit. One of the hassles, when this happens, is that your recurring payments such as those to Apple may not go through. This might not be a huge deal if you're just purchasing a song from the iTunes

ApplePay coming to NYC transit this weekend

ApplePay coming to NYC transit this weekend

Beginning May 31 you'll be able to use ApplePay to ride transit in New York City. I'm looking forward to my next annual NYC theater trip when I don't have to guess at how much to load on my Metrocard, inevitably returning home with a balance that expires. And there will be one less slip of paper t

What the hell is a megabyte?

What the hell is a megabyte?

You know you've heard that you're so-and-so megabytes over your data limit, or you need who-knows-how-many gigadoodads available to install something. But really, what do all of these gigabytes, megabytes, and kilobytes mean? The short answer is that many of these are insignificantly small and som

Running Low on Space on Your Mac? Here’s How to Clear Unnecessary Data

Running Low on Space on Your Mac? Here’s How to Clear Unnecessary Data

SSDs are great—they’re fast, durable, and reliable—but they’re also expensive, which results in many of us not having as much storage built into our Macs as we’d like, especially if you didn't choose to upgrade the storage when you bought your Mac, or for those who download videos in iTunes or take

What’s the Deal with AMBER and Other Emergency Alerts on Your iPhone?

What’s the Deal with AMBER and Other Emergency Alerts on Your iPhone?

Have you ever gotten an emergency alert on your iPhone, telling you about an abducted child or public safety emergency? That’s the Wireless Emergency Alerts (WEA) system, at least in the United States, although some other countries have similar systems. This system replaces the Emergency Bro

A Quick Trick to Turn Your iPhone into a Magnifying Glass

A Quick Trick to Turn Your iPhone into a Magnifying Glass

It’s maddening to want to read a serial number or other bit of fine print that you can barely see. But fret no longer—your iPhone or iPad makes a fabulous magnifying glass! Add the Magnifier button to Control Center in Settings > Control Center > Customize Controls. Then swipe up from the bott

Look before You Leap with Safari’s Link Preview

Look before You Leap with Safari’s Link Preview

When you click or tap a link in Safari, you generally don’t know where you’re going to end up. That’s fine most of the time, but what if you’re concerned that a site might be trying to trick you into going somewhere malicious? Safari provides an easy way to look at the URL under a link. On the Mac,

Apple Music Can Be Your Personal DJ

Apple Music Can Be Your Personal DJ

If you’re an Apple Music subscriber, you probably know that it can play music that’s related to a particular artist or track—just tell Siri, “Play a radio station based on the Beatles” to get a bunch of songs from the likes of the Rolling Stones, Simon & Garfunkel, and Elton John. That radio

Considering a New iMac? Wait No Longer—Updates Are Here!

Considering a New iMac? Wait No Longer—Updates Are Here!

The iMac has long been the core of Apple’s desktop lineup, but it hasn’t received any updates since June 2017. Now, however, Apple has quietly updated the 21.5-inch iMac Retina 4K and the 27-inch iMac 5K Retina while keeping prices the same. The bargain-basement non-Retina 21.5-inch iMac remains f

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