Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 325–342 of 589 articles

The iPhone 11 Camera App’s Shutter Button Works Differently—Here’s How

The iPhone 11 Camera App’s Shutter Button Works Differently—Here’s How

With the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max, Apple changed the way the Camera app’s shutter button works in ways that could cause confusion. Tapping it once still takes a single still photo, but if you press and hold on the shutter button, it now captures a quick video. (Previously, pre

In Case of Emergency, Create an iPhone Medical ID

In Case of Emergency, Create an iPhone Medical ID

Accidents, particularly those involving automobiles, are all too common, and while no one plans to be in one, you can prepare. If you end up in a condition where you can’t speak with emergency responders or are too shaken up to share your details clearly, your iPhone can provide them with essential

Did You Know You Can Drag the Scroll Bar in iOS 13?

Did You Know You Can Drag the Scroll Bar in iOS 13?

In previous versions of iOS, a scroll bar would appear on the right edge of the screen while you were swiping through a long Web page, email message, or document. But the scroller was merely an indicator of where in the page you were and how much content there was (the bigger the scroller, the less

Use the Driving ETA Feature in iOS 13’s Maps App to Share Your Arrival Time

Use the Driving ETA Feature in iOS 13’s Maps App to Share Your Arrival Time

A small but welcome new feature of iOS 13 is Driving ETA, which helps you share your estimated time of arrival with a contact whenever you’re navigating with the Maps app. To use Driving ETA, start navigating to a destination in Maps, tap Share ETA at the bottom of the screen, and pick the person wi

Which Precise Mac or iPhone Model Do You Have? Here’s How to Find Out

Which Precise Mac or iPhone Model Do You Have? Here’s How to Find Out

Apple likes to keep product names simple, but that’s not always helpful. For instance, if you want to add RAM to your Mac or find out if a new OS is compatible, it’s not good enough to know that it’s an iMac. You’ll need to know that it’s a 27-inch iMac with Retina display from late 2014. To find th

iOS 13 Replaces 3D Touch with Tap-and-Hold

iOS 13 Replaces 3D Touch with Tap-and-Hold

Do you use 3D Touch on your iPhone? From 2015 through 2018, every iPhone from the iPhone 6s through the iPhone XS supported 3D Touch, other than the iPhone SE and iPhone XR. With 3D Touch, you could (sometimes) press a control, and then press a little harder to make additional options appear. But be

macOS 10.15 Catalina released

macOS 10.15 Catalina released

Today Apple released their annual fall upgrade for Mac, named Catalina for the island off the California coast. It's an exciting upgrade but please exercise caution with this. I've cautioned that you should make sure your software is all compatible . And as always, confirm your Time Machine backu

Secret Key Combos for Forward Delete on small Mac keyboards

Secret Key Combos for Forward Delete on small Mac keyboards

Traditionally, extended keyboards with the numeric pad on the side come with a Forward Delete key that, when you press it, deletes characters to the right ⇨ of the text cursor, unlike the main Delete key, which deletes to the left ⇦ of the text cursor (known as "backspace" on PC keyboa

Use AirPods to Improve Your Hearing

Use AirPods to Improve Your Hearing

If you’re struggling to hear what's around you, you can try using your AirPods to help you hear better in certain situations. iOS’s Live Listen feature uses your iPhone’s mic to pick up sounds and then sends that audio directly to your AirPods, helping you focus on what you want to hear. To enable L

Need to Restart a Mac That Has Frozen? Here’s How

Need to Restart a Mac That Has Frozen? Here’s How

It’s extremely uncommon for a Mac to freeze or crash these days, but it can happen. What should you do if your Mac locks up and becomes completely unresponsive to the mouse and keyboard? The trick is to press and hold the power button until the Mac turns off, which can take about 10 seconds. Don't l

Apple Card Now Available

Apple Card Now Available

After a limited release to select customers, today Apple released their new credit card called Apple Card . It isn’t for everyone, but it does offer some interesting advantages. As well as a few drawbacks. Apple Card is a partnership with Goldman Sachs, their first consumer credit card. And i

Annoyed by Your Holiday Music Playing out of Season? Stop It with This Tip

Annoyed by Your Holiday Music Playing out of Season? Stop It with This Tip

“Winter Wonderland” may be a great song to listen to when the snow flies, but if you’re sweltering in the summer heat, having it pop up while iTunes is shuffling through your music feels wrong. Happily, there’s a way to prevent holiday music from playing out of season—this trick is also useful for k

Learn How to Autofill SMS Login Codes in iOS 12 and Mojave

Learn How to Autofill SMS Login Codes in iOS 12 and Mojave

An ever-increasing number of Web sites boost their security via two-factor authentication (2FA), which requires you to type in a short numeric code to complete a login after entering your username and password. It’s a big win because that code is generated on the fly and is good for only a short tim

Customize Your Mac’s Dock for Increased Productivity

Customize Your Mac’s Dock for Increased Productivity

By default, Apple populates your Mac’s Dock with all sorts of apps and arranges them in a particular order. But there’s no rhyme or reason to the defaults, and you shouldn’t be afraid to add, remove, and rearrange apps on your Dock to your liking. The icons are there for you, so if they don't meet y

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