I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.
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Productivity experts recommend offloading things you have to remember to a task-management app like Apple’s Reminders, which syncs your to-dos among your Mac, iPhone, iPad, and Apple Watch. That’s particularly helpful for tasks you want to be reminded of in a few months or next year, but then those
Data breaches have become commonplace, with online thieves constantly breaking into corporate and government servers and making off with millions—or even hundreds of millions!—of email addresses, often along with other personal information like names, physical address, and passwords. I
There has been a recent rash of scammers using some very effective tactics to scare money out of people. They claim to have hacked your computer, and they include one of your actual passwords as part of the subject line to shake your nerves. I've been getting questions about this probably twice a we
As part of compliance with the European Union's new GDPR legislation which went into effect earlier this year, Apple has finally created a way for iCloud users to delete their account. This is welcome news for anyone who has accidentally created an additional iCloud account over the years. I know
Most Macs are busy places, with oodles of open windows cluttering the screen. If you want to look at the Desktop or do something different, you may find yourself clicking around or using keyboard shortcuts, but did you know that you can access many of the Mac’s special views with just a flick of you
In Troubleshooting 101, one of the first questions is always, “What version of the operating system are you running?” There’s a big difference between Mac OS X 10.6 Snow Leopard and macOS 10.15 Catalina, and the solution to any particular problem will likely revolve around knowing what operating sys
When a Mac folder contains a lot of files, the Finder’s List view often works best, since it lets you focus on a single folder and easily sort the contents by clicking the different column headers: Name, Date Modified, Size, and Kind. But did you know that you can resize columns, rearrange them, and
Apple’s Photos app on the Mac and iOS can identify thousands of different objects in your photos, so it’s easy to find photos based on their content. You can find objects (cars, trains, dogs, food), scenery (beaches and forests), and even some events (weddings and parades). This is both big fun and
When you use Apple’s Mail app on your iPhone to send email, the default signature is “Sent from my iPhone.” If you’d rather not advertise that fact with every email, or would prefer to change it to something more personal, don’t bother poking around in the Mail app itself. Instead, go to Settings &a
If you’ve ever photographed a sheet of paper or some other rectangular object from directly above, the image may have come out skewed because you inadvertently tilted the camera. The iOS 11 Camera app has a level feature to help you avoid this problem, but it’s so subtle that you may not have notice
When Apple first announced macOS 10.13 High Sierra and iOS 11, one of the promised features was Messages in iCloud, a way of syncing your conversations in Messages via your iCloud account. This feature proved difficult for Apple to deliver, and it didn’t appear until the recently released macOS 10.
As iPhones have become ever more prevalent, one of Apple’s bundled apps—Find My Friends—has become significantly more useful. Although there are legitimate concerns about sharing your location willy-nilly, Find My Friends gives everyone full control over what they share, making it truly helpful for
Apple makes it easy to look up information about nearly any word you can see on your Mac, in nearly any app. To access this information, Control- or right-click the word and choose Look Up “word”, use the trackpad to tap the word with three fingers, or if you have a trackpad with Force Touch (2015
Finder freezes. That shouldn’t happen at all, and it don’t happen often, but it’s not unheard of for your Mac’s Finder to freeze, freak out, or otherwise stop responding properly. To bring it back to life, hold down the Option key, click and hold the Finder icon in the Dock, and choose Relaunch. In
If your Mac is anything like mine, you end up with lots of apps open, each with one or more windows that obscure the Desktop. For those people who like to save in-progress documents to the Desktop and keep current project folders there, all those windows get in the way. macOS has a solution. Open Sy
Attend any event, and someone will ask the audience to silence their cell phones. But what about your Apple Watch? To ensure that the Watch doesn't light up as you move around and adjust your arms, swipe up on the face to display Control Center, and then tap the theater masks icon to enable Theater
Siri is supposed to be a competent voice assistant, but sometimes Siri can’t even pronounce your own name correctly! Luckily, it’s easy to fix Siri’s pronunciation for any name. Just say to Siri, “Learn how to pronounce Jill Kresock.” (Siri defaults to “krehsock” rather than the correct “kreesock” i
One of the great innovations of the Mac, way back when, was the concept of the Trash. Instead of deleting files immediately, you’d put them in the Trash, where they’d sit until you either restored them out or removed them for good by emptying the Trash. You undoubtedly know the basics of working wit
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