Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 361–378 of 589 articles

Choose between Archiving and Deleting Messages in iOS Mail

Choose between Archiving and Deleting Messages in iOS Mail

When you’re viewing a message in Mail on an iPhone or iPad, you get five buttons: Flag, Move, Archive or Delete, Reply/Forward/Print, and New Message. But what determines whether that middle button is Archive or Delete? iOS hides that option in Settings > Passwords & Account

iCloud Services Acting Wonky? Check Apple’s System Status Page

iCloud Services Acting Wonky? Check Apple’s System Status Page

Most Apple users rely iCloud-related services for most everything. So if you can’t send or receive email, if photos aren’t transferring via iCloud Photo Library, or if some other iCloud-related service isn’t responding, the first thing to do is check Apple’s System Status page . It’s updated every

The Secret Trick for Enabling Caps Lock When Typing in iOS

The Secret Trick for Enabling Caps Lock When Typing in iOS

The Caps Lock key on Mac keyboards often feels extraneous, since it’s easy enough to hold the Shift key while typing multiple capital letters for acronyms like HIPPA or when you want to shout GET OFF MY LAWN! But if you need to do that on an iPhone or iPad, it’s annoying to keep tapping the Shift ke

Siri in Mojave Now Supports HomeKit and Find My iPhone

Siri in Mojave Now Supports HomeKit and Find My iPhone

Siri on the Mac hasn’t been as useful as on iOS devices, but with macOS 10.14 Mojave, Apple enhanced the Mac version of Siri in a variety of ways, bringing it more in line with the capabilities on iPhone. Siri now knows about food and celebrities, but more interesting is how you can ask Siri to cont

Recover Drive Space by Deleting Old and Unnecessary iOS Device Backups

Recover Drive Space by Deleting Old and Unnecessary iOS Device Backups

If you’ve been good about backing up your iOS devices to iTunes on your Mac or to iCloud, give yourself a gold star! Both backup destinations are fine (personally, I prefer the seamlessness of backing up to iCloud), but there’s one potential downside to iTunes backups: they can consume a lot of spac

Use This Hidden Feature in Safari to Access Tabs on Your Other Apple Devices

Use This Hidden Feature in Safari to Access Tabs on Your Other Apple Devices

Browser tabs. They multiply like bunnies, and if you’re like anyone else, you have oodles of tabs open on your Mac, iPhone, and iPad. But you may not know that Safari has a great tab-management feature that lets you access all the open tabs on all your devices. (Make sure to enable the Safari switch

Get Stacked: Reduce Icon Clutter in Mojave with New Desktop Stacks

Get Stacked: Reduce Icon Clutter in Mojave with New Desktop Stacks

There are three types of people in this world: those who keep their Mac Desktop organized, those who don’t and don’t care, and those who don’t but wish they could. If you’re sitting on the Group #3 bench–you have oodles of icons scattered willy-nilly`around your Desktop, and it bugs the bejeebers ou

Did You Know iOS 12 Lets You Add a Second Person to Face ID?

Did You Know iOS 12 Lets You Add a Second Person to Face ID?

Touch ID lets users register up to five fingers that can unlock an iPhone, which has long been a boon for those who share access to their iPhone or iPad with trusted family members. However, users of the iPhone X haven’t been able to give a second person Face ID-based access, forcing those people to

Need to Limit How Much Your Kids Use Their Devices? Use Screen Time in iOS 12

Need to Limit How Much Your Kids Use Their Devices? Use Screen Time in iOS 12

It’s a constant refrain in many homes—a kid clamoring to use an iPad or iPhone to play games, watch videos, or chat with friends. As a parent, you know too much screen time is bad, especially when it affects homework or family dinners. At the same time, an iOS device may be essential for communicati

Here’s How Apple Changed Sending a Photo in Messages in iOS 12

Here’s How Apple Changed Sending a Photo in Messages in iOS 12

This change in iOS 12 is throwing people for a loop, but once you've retrained your muscle memory you're all set. Before iOS 12, you’d tap the camera button in a Messages chat in order to share either a brand-new photo or a photo that had already been taken. In iOS 12, Apple changed things so tappin

So What Are All Those Stacks of Notifications in iOS 12?

So What Are All Those Stacks of Notifications in iOS 12?

It can be easy to become overwhelmed by iOS notifications, particularly if you have chatty friends or apps. In iOS 12, Apple corralled notifications by grouping them into stacks so you no longer see an endless screen of alerts when an app has too much activity. To expand a stack of notifications on

What is a Carrier Settings Update?

What is a Carrier Settings Update?

Periodically your iPhone will pop up asking if you want to install a Carrier Settings Update. In my book, you should always install these immediately and I'm kind of surprised your iPhone doesn't install without asking you. Essentially, a carrier update is a new settings file from your carrier

Have You Noticed That Mojave’s Dock Shows Recent Applications?

Have You Noticed That Mojave’s Dock Shows Recent Applications?

The Mac’s Dock gives you quick access to frequently used apps, documents, and folders, and makes it easy to switch to a running app. In macOS 10.14 Mojave, the Dock has another feature that was brought over from i Pad: a list of apps you’ve used recently that aren’t on your default Dock. Icons for

iOS 12’s Screen Time Feature Helps You Manage Your iPhone Usage

iOS 12’s Screen Time Feature Helps You Manage Your iPhone Usage

Do you frequently reach for your iPhone for a quick check of Facebook or Messages? It’s all too easy to let social media, the latest hot game, or even your work email intrude on your real life. If you’re uncomfortable with how much—and when—you use your iPhone or iPad, iOS 12’s new Screen Time featu

In iOS 12, Do Not Disturb Can Turn Itself Off—No More Missed Alerts!

In iOS 12, Do Not Disturb Can Turn Itself Off—No More Missed Alerts!

I love the Do Not Disturb feature in iOS—it’s essential for keeping notifications from waking us up at night or causing embarrassing light and noise in dark movie theater. But it’s long had a problem. When you invoked Do Not Disturb manually for a movie or doctor’s appointment, you had to remember t

Finally! iOS 12 Lets You Use Google Maps or Waze in CarPlay

Finally! iOS 12 Lets You Use Google Maps or Waze in CarPlay

Before iOS 12, Apple Maps was the only mapping app you could run on the dashboard in a CarPlay-equipped automobile. But Apple Maps doesn’t always work well, and some people prefer directions from Google Maps or the Google-owned Waze. Once you upgrade your iPhone to iOS 12 and update to the latest ve

Scan documents directly to your Mac using iPhone or iPad

Scan documents directly to your Mac using iPhone or iPad

Have you found yourself composing an email message on your Mac while staring at the receipt or document you need to scan and attach to the message? Adding that scan to the message is easier than you might think It’s super simple thanks to a feature called Continuity Camera. It lets you take pi

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