Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 397–414 of 589 articles

Tired of “Sent from my iPhone” as Your Email Signature?

Tired of “Sent from my iPhone” as Your Email Signature?

When you use Apple’s Mail app on your iPhone to send email, the default signature is “Sent from my iPhone.” If you’d rather not advertise that fact with every email, or would prefer to change it to something more personal, don’t bother poking around in the Mail app itself. Instead, go to Settings &a

Tired of Skewed Lines in Your Photos? Use the Camera App’s Hidden Level.

Tired of Skewed Lines in Your Photos? Use the Camera App’s Hidden Level.

If you’ve ever photographed a sheet of paper or some other rectangular object from directly above, the image may have come out skewed because you inadvertently tilted the camera. The iOS 11 Camera app has a level feature to help you avoid this problem, but it’s so subtle that you may not have notice

What’s the Deal with Apple’s New Messages in iCloud Feature?

What’s the Deal with Apple’s New Messages in iCloud Feature?

When Apple first announced macOS 10.13 High Sierra and iOS 11, one of the promised features was Messages in iCloud, a way of syncing your conversations in Messages via your iCloud account. This feature proved difficult for Apple to deliver, and it didn’t appear until the recently released macOS 10.

All about Find My Friends

All about Find My Friends

As iPhones have become ever more prevalent, one of Apple’s bundled apps—Find My Friends—has become significantly more useful. Although there are legitimate concerns about sharing your location willy-nilly, Find My Friends gives everyone full control over what they share, making it truly helpful for

Look Up All Sorts of Information with a Quick Click or Tap on the Mac

Look Up All Sorts of Information with a Quick Click or Tap on the Mac

Apple makes it easy to look up information about nearly any word you can see on your Mac, in nearly any app. To access this information, Control- or right-click the word and choose Look Up “word”, use the trackpad to tap the word with three fingers, or if you have a trackpad with Force Touch (2015

Apple extends warranty for faulty butterfly keyboards

Apple extends warranty for faulty butterfly keyboards

Today Apple announced a repair program for users experiencing issues with the new low-profile "butterfly " keyboards that Apple started shifting to in 2015. Customers with the issue have keys that repeat, keys that don't type easily, or keys that are stiffer than others. It's a rather u

Fix a Frozen Finder with This Quick Tip

Fix a Frozen Finder with This Quick Tip

Finder freezes. That shouldn’t happen at all, and it don’t happen often, but it’s not unheard of for your Mac’s Finder to freeze, freak out, or otherwise stop responding properly. To bring it back to life, hold down the Option key, click and hold the Finder icon in the Dock, and choose Relaunch. In

Here’s How to Hide All Windows on Your Mac So You Can Work on the Desktop

Here’s How to Hide All Windows on Your Mac So You Can Work on the Desktop

If your Mac is anything like mine, you end up with lots of apps open, each with one or more windows that obscure the Desktop. For those people who like to save in-progress documents to the Desktop and keep current project folders there, all those windows get in the way. macOS has a solution. Open Sy

Enable Theater Mode to Prevent Your Apple Watch from Lighting Up at a Show

Enable Theater Mode to Prevent Your Apple Watch from Lighting Up at a Show

Attend any event, and someone will ask the audience to silence their cell phones. But what about your Apple Watch? To ensure that the Watch doesn't light up as you move around and adjust your arms, swipe up on the face to display Control Center, and then tap the theater masks icon to enable Theater

Teach Siri How to Pronounce Names Properly

Teach Siri How to Pronounce Names Properly

Siri is supposed to be a competent voice assistant, but sometimes Siri can’t even pronounce your own name correctly! Luckily, it’s easy to fix Siri’s pronunciation for any name. Just say to Siri, “Learn how to pronounce Jill Kresock.” (Siri defaults to “krehsock” rather than the correct “kreesock” i

Taking Out the Garbage: Tips for Working with the Trash on the Mac

Taking Out the Garbage: Tips for Working with the Trash on the Mac

One of the great innovations of the Mac, way back when, was the concept of the Trash. Instead of deleting files immediately, you’d put them in the Trash, where they’d sit until you either restored them out or removed them for good by emptying the Trash. You undoubtedly know the basics of working wit

Solving the Mystery of Missing Messages Notifications

Solving the Mystery of Missing Messages Notifications

A client got in touch recently with a maddening problem. When he received texts on his iPhone, Messages displayed notifications for messages from everyone…except his wife! Needless to say, this was a problem. Since notifications appeared correctly for other people, it wasn’t related to overall setti

Apple’s Mac Reminders App Is More Capable Than You May Realize

Apple’s Mac Reminders App Is More Capable Than You May Realize

With Apple’s productivity apps like Calendar, Contacts, Notes, and Reminders, which look and work pretty much the same on the Mac and in iOS, what you see is largely what you get. Particularly in iOS, they tend not to have much in the way of hidden depths. With Reminders, however, Apple’s engineers

Use Modifier Keys to Do More—a Lot More—with Mouse Drags

Use Modifier Keys to Do More—a Lot More—with Mouse Drags

Dragging files and folders around is core to the Mac experience—drag a file from one folder to another to move it, drag a folder from one drive to another to copy it. But did you know that if you hold down the Option key while dragging a file in the Finder, you’ll get a green + pointer and it will m

iOS 11.3 Introduces New Battery Health Feature, Business Chat, and More

iOS 11.3 Introduces New Battery Health Feature, Business Chat, and More

At the end of March, Apple released updates to all four of its operating systems, but iOS 11.3 was the most notable. It boasts a variety of new features and other changes—you can think of it as the midpoint update between iOS 11’s first release and iOS 12, probably coming next September. Here’s what

There’s a Hidden Keyboard Shortcut Cheat Sheet in Your iPad

There’s a Hidden Keyboard Shortcut Cheat Sheet in Your iPad

If you’re working on an iPad with a physical keyboard—either a Bluetooth keyboard or an iPad Pro with Apple’s Smart Keyboard—there are quite a few keyboard shortcuts you can use to work faster. Many are what you’d guess if you have Mac experience; for instance, Command-F generally invokes Find. But

Apple Music adds Music Videos

Apple Music adds Music Videos

A few days ago Apple added an extensive collection of music videos for Apple Music subscribers. Here's where to find them: iPhone In the Music app tap the "Browse" tab at the bottom of your screen Tap "Music Videos" (you may have to scroll down a bit) iPad In

Wondering Where Your Past Events in the iOS Calendar App Have Gone?

Wondering Where Your Past Events in the iOS Calendar App Have Gone?

When it comes to calendars, we’re mostly concerned with the future. But sometimes you want to travel back in time too, to see when you had that doctor appointment or last went to the gym. If you scroll back in the Calendar app in iOS, you might discover, to your consternation, that after 2 weeks bac

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