Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 397–414 of 538 articles

macOS Tip: Customize Web Site Behavior with Safari’s Site-Specific Settings

macOS Tip: Customize Web Site Behavior with Safari’s Site-Specific Settings

Although macOS 10.13 High Sierra was light on new features, it did bring a welcome addition to Safari—site-specific settings. Imagine that you regularly visit a blog that you prefer to read using Safari’s Reader view. Rather than invoke it each time you visit, you can now set Safari to use Reader au

Media hype alert: Apple isn't slowing down your iPhone simply because it's old

Media hype alert: Apple isn't slowing down your iPhone simply because it's old

**UPDATE** Apple has reduced the cost of iPhone 6 and later battery replacements to $29, and a leaked internal memo instructs Geniuses to offer the replacement for anyone who asks, regardless of their own diagnostics. However, because this has been such a quickly evolving stories many stores are out

Here’s the Fastest Way to Set Up a New iPhone

Here’s the Fastest Way to Set Up a New iPhone

When you’re unboxing a new iPhone, it’s time to think about how you’ll move your digital life from your old iPhone to the new one. If your old iPhone is running iOS 11, you can use Quick Start, a new iOS 11 feature that makes the transfer easy. Just turn on the new iPhone, set it next to the old one

iOS 11/macOS High Sierra Tip: Merge Recognized Faces in Photos

iOS 11/macOS High Sierra Tip: Merge Recognized Faces in Photos

An extremely welcome under-the-hood change in iOS 11 and macOS 10.13 High Sierra is that Photos facial recognition syncs across iCloud Photo Library. Previously, people you identified on one of your devices remained unidentified on others. But what if Photos now identifies the same person twice, suc

iOS 11 Tip: You Can Now Scan QR Codes with the Camera in iOS 11

iOS 11 Tip: You Can Now Scan QR Codes with the Camera in iOS 11

You’ve undoubtedly seen those odd-looking square QR codes on product packaging, a business card, or a flyer. In the past, you needed a special app to scan a QR code to see what Web URL, contact card, Wi-Fi network, or other piece of information it held. In iOS 11, though, you can just point your iPh

Siri Learned Five Languages over the Summer So You Didn’t Have To

Siri Learned Five Languages over the Summer So You Didn’t Have To

While you were basking at the beach this summer, Apple kept Siri busy taking intensive language classes. In iOS 11, Siri can now translate English words and phrases into Mandarin Chinese, French, German, Italian, and Spanish. So if your next vacation takes you to Paris, you can now ask Siri for help

iOS Tip: Rearrange iOS Share Sheet Icons for Faster Access

iOS Tip: Rearrange iOS Share Sheet Icons for Faster Access

The Share Sheet is allows you to send the content you are currently looking at (a photo, a web page, a document, a voicemail, etc.) to another app. To get started tap the Share   button which is available on most screens where you are looking at content. If a large number of apps can accept the sh

Understanding Desktop and Documents Folder Syncing through iCloud

Understanding Desktop and Documents Folder Syncing through iCloud

Wouldn’t it be nice to be able to edit the same files on your iMac and your MacBook without copying them back and forth manually or using a service like Dropbox or Google Drive? That has been possible in Apple’s iCloud Drive for some time, but it could be clumsy to store files in iCloud Drive instea

PSA: Beware Tech Support Scams!

PSA: Beware Tech Support Scams!

Apple does what they can to protect their users from attacks, but as security systems have become more sophisticated in recent years hackers and scammers are becoming more creative in finding a way. Recently they have turned to the weakest link in your computer security: you! Security software is la

Take Advantage of Extra Features in Messages Group Conversations

Take Advantage of Extra Features in Messages Group Conversations

Using Messages on the Mac or in iOS is simple. Start a new conversation, enter someone’s phone number or email address, and start chatting. And if you want to talk with several people at once, type a couple of phone numbers or email addresses when you begin. What you may not realize is that if eve

Sequels Rule! Reuse File Names in the Mac’s Save Dialog

Sequels Rule! Reuse File Names in the Mac’s Save Dialog

If you frequently create files whose names vary from those of other files in the same folder by only a date, sequence number, or other small detail, you can accurately standardize file naming and save effort with this trick. When saving your file, click a grayed-out filename in the Save dialog’s lis

Stay Focused in Apple Mail with These Handy Filters

Stay Focused in Apple Mail with These Handy Filters

It can be difficult to stay focused on a specific task in the Mail app when you keep getting distracted by incoming messages. Fortunately, you can reduce these distractions using the Filter feature that Apple added in macOS 10.12 Sierra and iOS 10—and you can look forward to working with it in the u

Graphic Alphabet Soup: What Are Different Formats Good For?

Graphic Alphabet Soup: What Are Different Formats Good For?

When it comes to graphics on the Internet, it’s easy to feel as though you’re swimming for your life in a giant bowl of alphabet soup, surrounded by shouting acronyms: GIF! JPEG! PNG! TIFF! What do those names mean? Why does your camera spit out JPEGs? What’s the best format for a Web graphic? Grab

Have You Tried Falling Asleep to Music or Lectures?

Have You Tried Falling Asleep to Music or Lectures?

iBooks in iOS has a built-in sleep timer that can automatically pause playback after a specified amount of time, which is great for listening to an audiobook as you go to sleep (tap the Moon button below the volume slider). What if you prefer listening to content that’s not in iBooks, like music or

Teleport Around Your Mac with the Sidebar

Teleport Around Your Mac with the Sidebar

If your Mac resembles an absent-minded professor’s office with files and folders strewn about, getting to the right spot to open or save a file may have become slow and clumsy. Sure, in an ideal world, you’d organize everything perfectly, but you’d also be flossing twice a day, calling your mother e

How to Quickly Select Items in a List from the Keyboard

How to Quickly Select Items in a List from the Keyboard

Even if you already know this tip, you may not have realized all the places where it works. When you find yourself in a list on the Mac, as in a Finder window, an Open dialog, or a set of auto-completion options, you can usually press keys on the keyboard to navigate within the list. Press M, and yo

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