Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 289–306 of 589 articles

Find Files in the Finder Better by Specifying a Search Scope

Find Files in the Finder Better by Specifying a Search Scope

This isn’t about periscopes or mouthwash—when it comes to searching, a scope is the area in which a search takes place. When you use the Search field in a Finder window to look for files and folders, you have the choice of two scopes: This Mac or the current folder. You can always switch the scope

How to Ask for Tech Support So You Get Good Answers Quickly

How to Ask for Tech Support So You Get Good Answers Quickly

Need help with something? On occasion, we all need tech support. Even me. Speaking as the person who is often on the other end of those requests for help, I have some suggestions on how to get the support you need as quickly as possible. This isn't just to help me. If you provide the information to

Approve App Authentication Requests with Your Apple Watch in Catalina

Approve App Authentication Requests with Your Apple Watch in Catalina

Tired of typing your admin account password whenever you try to install software or change security settings on your Mac? A new feature in macOS 10.15 Catalina removes that requirement for Apple Watch owners. In System Preferences > Security & Privacy > General, select the chec

Take photos then widen your angle after on iPhone 11

Take photos then widen your angle after on iPhone 11

It doesn't sound possible, but if you have an iPhone 11 or iPhone 11 Pro/Max you can take a photo or video and then use the crop tools to do the opposite of what you normally do: Crop thing in instead of out. Your iPhone allows you to do that by using multiple cameras to take multiple simult

Customize What Appears in New Finder Windows with This Tip

Customize What Appears in New Finder Windows with This Tip

When you’re in the Finder, choosing File > New Finder Window does, as you’d expect, open a new Finder window. But what folder appears in that window? By default, new Finder windows open to Recents, which simply shows you recently opened documents, regardless of where they are located. If you’d pr

Like Pushing Buttons? Make the Most of Control Center in iOS

Like Pushing Buttons? Make the Most of Control Center in iOS

Starting back in iOS 11, Apple made Control Center significantly more useful by letting you customize it more to your liking by adding and rearranging buttons. You can even remove a few of the default buttons if they’re just taking up space. Opening and Closing Control Center To open Con

Do You Know Who Can Track Your Location? It’s Worth Checking Periodically

Do You Know Who Can Track Your Location? It’s Worth Checking Periodically

Sharing your location works well when you’re out with friends or family and want everyone to be able to see where everyone else is. It’s easy to enable in various spots in iOS 13—in Messages, in Contacts, in the Find My app , and so on. You can share your location for an hour, until the end of t

iPhone or iPad Not Charging Reliably? Clean Its Lightning Port with a Toothpick

iPhone or iPad Not Charging Reliably? Clean Its Lightning Port with a Toothpick

If you’re plugging your iPhone in regularly but getting low-battery warnings when you shouldn’t, consider the possibility that something is preventing your iPhone from charging successfully while plugged in. If there’s no lightning bolt badge on the battery icon when the iPhone is plugged in, that’s

Invoke Split View More Easily in Catalina

Invoke Split View More Easily in Catalina

Split View on the Mac helps you focus on your work in one app—perhaps a word processor—while providing access to one other app, like a Web browser. (Make sure “Displays have separate Spaces” is selected in System Preferences > Mission Control.) Before macOS 10.15 Catalina, you had to click an

What is FileVault and why do I want it?

What is FileVault and why do I want it?

One of the reasons we love Mac is that they are very secure. But many of us are not using one of Apple's greatest security features: FileVault. Filevault encrypts all of the contents of your computer so that you and only you can access it should your computer be lost, stolen, or damaged. It so

Why is my Mac hot or making a lot of fan noise?

Why is my Mac hot or making a lot of fan noise?

A running fan or a hot computer doesn’t necessarily indicate a problem unless it's accompanied by random shutdowns. A computer that gets hotter turns the fan on. But not because of the age of the computer or because something is broken. It’s mostly because new software and more modern websites are m

You Can Now Export and Download Apple Card Statements

You Can Now Export and Download Apple Card Statements

Apple’s credit card, the Apple Card , offers a nice mix of integration with Apple Pay, daily cash back, and an elegant interface in the Wallet app on your iPhone. Until recently, however, it was impossible to get your transaction data out of Wallet except in PDF form. Apple has now added exports in

Having Mac Troubles? Running Apple Diagnostics May Help Identify the Problem

Having Mac Troubles? Running Apple Diagnostics May Help Identify the Problem

If your Mac is acting up and you suspect a hardware problem, there’s an easy first step that you can—and should—try before calling for tech support: Apple Diagnostics . (On Mac models released before June 2013, Apple instead included a similar set of diagnostics called Apple Hardware Test .)

Troubleshooting Steps for When Your Mac Won’t Print

Troubleshooting Steps for When Your Mac Won’t Print

There’s little more frustrating than being unable to print a document when you need it. You choose File > Print, and nothing happens. Or, worse, macOS looks like it’s printing, so you focus on some other task, only to realize 20 minutes later that nothing has come out of the printer. Now what

Unsubscribe from Marketing Email to Lighten Your Inbox Load

Unsubscribe from Marketing Email to Lighten Your Inbox Load

Are you overwhelmed by email? Is your Inbox filled with promotions, special offers, and the like? These messages aren’t always spam—you almost always bought something from the company or have some sort of relationship with the sender or your email address got sold to an advertiser—but that doesn’t m

What to Do If You Run Low on iCloud Storage Space

What to Do If You Run Low on iCloud Storage Space

By default, Apple gives every iCloud user 5 GB of storage space. That disappears quickly, given how it’s shared between iCloud Mail, iCloud Drive, iCloud Photos, Messages, and iCloud-enabled apps. Apple will, of course, sell you more iCloud space. $0.99 per month gets you 50 GB, $2.99 per mont

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