Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 271–288 of 589 articles

Use These Settings to Show or Hide Filename Extensions

Use These Settings to Show or Hide Filename Extensions

On the Mac, nearly every file has an extension , a set of characters after a period that indicates what type of file it is and which app opens it. So, .jpg indicates a Jpeg graphic that opens in Preview by default, .pages denotes a Pages document, .docx identifies a file as belonging to and o

How to install macOS updates without upgrading to the latest software

How to install macOS updates without upgrading to the latest software

A few weeks ago macOS Big Sur was released. It's an exciting new update and I've heard of many fewer issues than in years past, but I do urge people to wait for a few months before they jump in. As with any upgrade, make sure your computer is backed up and your apps are all compatible before you upg

macOS 11 Big Sur released

macOS 11 Big Sur released

Today Apple released macOS Big Sur. It's an exciting release with lots of great new features. I've been using it myself for many months with very few problems so I'm optimistic that this is going to be a really well-received update, but of course everyone's experience is going to be a little differe

Don’t Worry about an Occasional “Not Charging” Message on Your MacBook

Don’t Worry about an Occasional “Not Charging” Message on Your MacBook

Starting with macOS 10.15.5 Catalina, Apple introduced a battery health management feature that improves your battery’s lifespan by keeping your computer from charging to 100% if it suspects you will be leaving it plugged into power. It is enabled by default but you can turn it off in System Prefe

Home Screen Widgets Take Center Stage in iOS 14

Home Screen Widgets Take Center Stage in iOS 14

A significant new feature in iOS 14 is Home screen widgets, information-rich tiles that share space on a Home screen with app icons. iPhone users familiar with Google’s Android smartphone operating system have long clamored for widgets because they provide quick information at a glance, without havi

Apple releases iOS 14, iPadOS 14, watchOS 7, tvOS 14

Apple releases iOS 14, iPadOS 14, watchOS 7, tvOS 14

Today Apple released their big annual upgrades across all of their mobile devices. This year's upgrades bring exciting new features, and I'm happy to say that I've been running the beta software on my own devices for quite some time and I'm impressed with how stable and reliable this release is. Esp

Colored-pencil illustration of a Mac permissions panel beside a shield and key, with the title How to control which apps can access your Mac

How to control which apps can access your Mac

Learn how to review Mac app permissions for your camera, microphone, files, screen, location, and other private information in System Settings.

Another scam! No, that is not a final alert for your USPS shipment

Another scam! No, that is not a final alert for your USPS shipment

Many of my clients and friends have started receiving a new phishing scam via text message. This scam is particularly tricky because they greet the recipient by name. The message purports to be from a mail or parcel service such as the USPS and claims that there is a problem with a shipment, asking

Apple Pay comes to DC Metro

Apple Pay comes to DC Metro

Announced months ago and finally rolled out, Apple Pay with Express Transit Mode has finally come to the Washington DC Metro joining the ranks of many other cities that support it . But incredibly, it appears at first inspection that WMATA's implementation doesn't suck. Anyone who rides Metro wil

Rename Bluetooth Devices for Easy Management

Rename Bluetooth Devices for Easy Management

It’s all too easy to end up with more Bluetooth devices connected to your Mac than you can shake a stick at. Apple devices will likely have sensible names, like Magic Mouse 2, but what if someone has given you a device with their name in it? Or you’ve ended up with a device called something really r

Use This New Setting to Prevent iOS Updates from Consuming Precious Space

Use This New Setting to Prevent iOS Updates from Consuming Precious Space

People whose iPhones or iPads have relatively little free space have long struggled with the fact that iOS likes to download updates so they’ll be ready for installation. “Who wants to wait for a long download?” Apple thought. Unfortunately, plenty of people with older devices don't have that luxury

Where Did Your Scroll Bars Go? Change This Setting So They Always Show

Where Did Your Scroll Bars Go? Change This Setting So They Always Show

On the Mac, scroll bars are essential for both orienting yourself and navigating within a Web page or document window. But they may not appear unless you hover the pointer over the right spot or start scrolling with a gesture on a trackpad or a turn of a mouse scroll wheel. This has been the default

Want to Make Your iPhone and Apple Watch Easier to Read?

Want to Make Your iPhone and Apple Watch Easier to Read?

If you have 20/20 vision or are still wondering why your parents have reading glasses, count yourself lucky. But if you’re like many people—over 60 percent of the population by some estimates, including most people over 45—reading the tiny text on your iPhone or Apple Watch might be impossible if yo

Batteries can bulge and explode, what to watch out for

Batteries can bulge and explode, what to watch out for

Batteries are pouches of active chemicals. If it sounds concerning it should. Generally, battery manufacturers do a really good job of keeping us safe. But occasionally batteries begin to degrade. This can be from over-use, non-use, environmental effects, age, defects, or simply bad luck. One

Scams are on the rise, be careful!

Scams are on the rise, be careful!

With the generally increased levels of anxiety many of us have right now, scammers are taking advantage. I'm hearing about a lot more of them from my customers lately. Please don't think you are immune. Scammers can be extremely convincing, finding out a lot of information to build your trust or t

Macs Switching from Intel Chips to Apple Silicon—Answers to Your Questions

Macs Switching from Intel Chips to Apple Silicon—Answers to Your Questions

At Apple’s Worldwide Developer Conference keynote, the company dropped a bombshell: in the future, Macs will no longer be powered by Intel chips but will instead rely on custom-designed Apple chips. As surprising as this is, the company has made such massive transitions twice before: first in 1994 w

Safari for iPhone and iPad can close your tabs automatically

Safari for iPhone and iPad can close your tabs automatically

Whenever you tap a link to open a Web page on your iPhone or iPad, it automatically opens a new tab. Having hundreds of tabs open isn't a technical problem (they aren't actually open and in memory), but it can be unruly clutter. You can close all tabs—touch and hold the tab button and then tap Close

Here’s How to Set a Default Printer on the Mac

Here’s How to Set a Default Printer on the Mac

If you have access to multiple printers, you probably know that you can choose one from the Printer pop-up menu at the top of the Print dialog. But macOS has a feature that should make it so you don’t have to switch printers manually as often. Open System Preferences > Printers & Scan

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