Tips and Guides

I explain what matters in plain English, with practical steps you can use and recommendations based on my experience helping clients.

Showing 181–198 of 538 articles

SOS cellular in iOS 16

SOS cellular in iOS 16

As you may know, each cell phone company operates its own system of cell phone towers. It's not uncommon, especially in rural areas, to have service with one carrier and not another. Sometimes AT&T works in places where Verizon doesn't or vice versa. What you may not know is that even if y

Don’t Trust an App Fully? Hide Your Precise Location from It

Don’t Trust an App Fully? Hide Your Precise Location from It

Most of the time, having your iPhone know precisely where you are is good. You want Maps to tell you exactly when to turn, not after you’ve passed an intersection. When you call an Uber the driver needs to know exactly where to pick you up. But too many apps abuse their users’ privacy . You may wan

How to Restore Missing SMS Two-Factor Authentication Codes

How to Restore Missing SMS Two-Factor Authentication Codes

Many websites, from Adobe to Zendesk, let you receive two-factor authentication codes via SMS text messages. That’s good—any form of two-factor authentication is better than none—but you’re often effectively locked out of your accounts if those text messages don’t arrive. A simple fix is to call you

Go Beyond Get Info with the Finder’s Inspector Window

Go Beyond Get Info with the Finder’s Inspector Window

You may know that selecting a file in the Finder and choosing File > Get Info (or pres Command-I) brings up the Get Info window. This window provides information about the file, including its name, kind, size, creation and modification dates, and much more. You can also use Get Info to hide o

Follow These Steps before Bringing Your Mac in for Repair

Follow These Steps before Bringing Your Mac in for Repair

It has finally happened. Keys on your MacBook Pro aren’t responding, there’s a crack on the screen, or the battery no longer holds enough of a charge to make it useful. A repair is in your future, which entails bringing the Mac to an Apple Store or Apple Authorized Service Provider or shipping it

What Should I Do If I Get an “AirTag Found Moving With You” Message?

What Should I Do If I Get an “AirTag Found Moving With You” Message?

First, don’t panic. Most likely, you’re borrowing something with an Apple AirTag location tracker attached to it, or someone left something with an attached AirTag in your car. Second, tap the alert to open the Find My app, which displays a map showing where the AirTag has been with you, which mig

15 Ways to Solve Call Failures on Your iPhone

15 Ways to Solve Call Failures on Your iPhone

Sure, we know that phone calls aren’t the most common thing people do on their iPhones these days, but it’s still important to be able to make and take calls. There are a wide variety of reasons that outgoing or incoming calls might fail, so the solutions vary equally as widely. Some may seem a litt

Do You Keep Losing Your Pointer on a Large Screen? Try This Tip for Finding It

Do You Keep Losing Your Pointer on a Large Screen? Try This Tip for Finding It

A large screen—or several screens!—increases productivity by helping you see more content at once. It’s a big help to refer to a Web page in one window while writing in another, for instance, or to check your calendar while composing an email. But the more screen real estate you have, the easier it

What’s That Little Orange Dot by Control Center in macOS 12 Monterey?

What’s That Little Orange Dot by Control Center in macOS 12 Monterey?

Have you noticed a little orange dot next to the icon for Control Center on the menu bar in macOS 12 Monterey? (And if not, you can’t miss it now.) Apple added that dot to alert you that something is using the Mac’s microphone. Click the Control Center icon to see which apps are using the mic. In ne

Don't respond to text messages from random numbers

Don't respond to text messages from random numbers

In the past few months, I've seen many clients receive random text messages and WhatsApp messages from unknown numbers. Often it's just the word "hey" or sometimes they say something vague about having met at a party or plans to go golfing. If they really are someone you know who wants to

Tap, don't swipe toggle switches

Tap, don't swipe toggle switches

I often see people struggle to change the slider/toggle switches on iPhone and iPad. It makes sense to try sliding them because they look like something you slide. But you may find it actually works more reliably if you simply tap them.

Find Apple Watch Apps Faster in List View

Find Apple Watch Apps Faster in List View

Every so often, I encounter someone struggling to find and launch an app on their Apple Watch because they have trouble seeing and interacting with the icon-centric grid view layout. And frankly at that size all of the icons tend to look alike. If you’re in that camp, there’s a better way. In the iP

Copy and Paste between Your Apple Devices with Universal Clipboard

Copy and Paste between Your Apple Devices with Universal Clipboard

Nearly everyone is accustomed to using the Copy and Paste commands on the Mac to easily copy data between apps, but fewer people know that you can also copy and paste between Mac, iPhone, and iPad. Apple calls this feature Universal Clipboard, and it’s so deeply integrated into macOS, iOS, and iPadO

Take Advantage of CarPlay in Rental Cars While Traveling

Take Advantage of CarPlay in Rental Cars While Traveling

Renting a car has become more interesting in recent years due to changes automakers have been making to car electronics. For example, Apple’s CarPlay is becoming a common feature on rental cars. That lets you run Apple Maps or Google Maps on your iPhone while displaying the map on the car’s built-

Easily Share Wi-Fi Passwords with Other People and Devices

Easily Share Wi-Fi Passwords with Other People and Devices

You’re on vacation with your family, staying in an Airbnb, with multiple Apple devices to connect to the apartment’s Wi-Fi. Typing the password repeatedly would be a pain, but luckily, Apple has added a password-sharing feature to all its operating systems. Once you enter the password on your iPhone

A new scam to watch for: QuickBooks Invoices

A new scam to watch for: QuickBooks Invoices

As scammers are always looking for new ways to trick us, they have come upon a new idea that seems to evade spam filters: Illegitimate invoices via a legitimate system. I've been seeing this a lot in the past couple of weeks. I'm not sure if the scammers are setting up new QuickBooks accounts or if

Put Files in the Mac’s Trash Using the Keyboard

Put Files in the Mac’s Trash Using the Keyboard

You probably know that you can drag files or folders to the Trash icon in the Dock to dispose of them. And you may know that you can select multiple items on the Desktop or in a Finder window by Command-clicking each one in turn (Shift-click to select a sequential range of items in a list view), aft

Did You Know That You Can Run iPhone and iPad Apps on an M1-based Mac?

Did You Know That You Can Run iPhone and iPad Apps on an M1-based Mac?

Much has been written about the performance benefits of Apple’s M1 family of chips, but you may not have realized that M1-based Macs can also run many iPhone and iPad apps. It makes sense, given that the M1 chip is a descendent of the chip that powers your iPhone. And the very same chip that powers

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