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One frequent problem my customers have is getting WiFi in every corner of their home. In the past, I’ve recommended various solutions–the now discontinued Apple AirPort, Verizon Extenders, and some others. Every one of these solutions had major compromises or varying levels of reliability. A couple of years ago “mesh” networks started appearing on the market promising to solve these problems, all with some amount of mediocre success. But then I got my hands on the second-gen Eero and I was blown away. So much so that I now keep a small inventory of them so I can instantly fix WiFi for a customer.
I could go on and on about how great Eero is but I don’t want to bore you with a long technical article you won’t read. Suffice it to say, the radios are powerful, the pieces coordinate to create a single WiFi network that blankets your whole house, and automatic updates are released nearly monthly to add features or improve reliability and performance. If you buy them from me and I do the initial setup it even allows me to log in remotely and see your current network status or make changes if you are having problems. Oh, and it’s pretty enough to leave out in plain view where the signal will be best.
The homes I’ve installed Eero in range from my own apartment where a single Eero without extensions is faster than my AirPort Extreme was, to a 6,500 ft² home where an Eero and two beacons solved WiFi problems that more expensive and complex systems had trouble with.
If you need better WiFi I guarantee this will be the solution. And by that I mean if I sell you Eero (don’t get one from elsewhere) and you aren’t impressed you can return it and I’ll refund parts and labor. But the cost of course is probably the sticking point for many. Prices start at $200 and each extension adds $100 to $150 depending on your specific needs. Most systems take me 30 minutes to an hour to install and fully test. So an average-sized home is around $500 to $600 for parts and labor. It’s pricy, but as the saying goes you get what you pay for.
A few caveats
- Eero doesn’t come with many ethernet ports. It has two ports, one of which is used to connect to your modem. If you have multiple ethernet devices you might need to also buy an ethernet switch.
- Eero does not offer support for a Time Machine hard drive, AirPlay, or USB printers. Third-party options work fine, but the Eero itself doesn’t facilitate these features, unlike AirPort. If you are taking advantage of any of these features on an AirPort device you can continue using the AirPort just for those features by disabling the wifi functions and simply connect it by ethernet. If you have an AirPort Express, it does not need to be wired so you can switch the AirPort to “join” a wireless network. I know that may all sound very complicated to the average person, but if I’m setting up one of these systems for you I make sure to take this all into account.
- Depending on your ISP and your internet configuration you might not be able to fully replace your ISP-provided router. Instead, we can turn the WiFi off on your old router and it will need to be wired in tandem with the main Eero. This is particularly true of AT&T, DSL providers, and some Verizon FiOS installations.
If you want to discuss installing Eero send me a message. Or if you know this is what you need go ahead and book a two-hour appointment for a home visit. We probably won’t need all of that time but I’d rather overbook than underbook.
If you are an existing customer who needs help with this or if you have other questions, or if you are in San Francisco and interested in becoming a client I invite you to book an appointment with me. Otherwise, you may wish to contact Apple Support or find a local Apple consultant.
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